Last Updated: May 7, 2026 
Published by: 24Six9, in partnership with Ahoy Technology, Dubai, UAE

 

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services. 

 

1. INTRODUCTION 

Welcome to 24six9 (“we,” “our,” or “us”). 24six9 is a social networking platform that enables users to connect, share content, and communicate with others. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services (collectively, the “Service”). 

By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service. 

 

2. INFORMATION WE COLLECT 

 

2.1 Personal Information 

We collect personal information that you voluntarily provide to us when you register on the Service, express an interest in obtaining information about us or our products and services, or otherwise contact us. The personal information we collect may include: 

• Name 

• Email address 

• Phone number 

• Username and password 

• Profile information (bio, profile picture, etc.) 

• Date of birth 

 

2.2 Social Connections and Interactions 

When you use our Service, we collect information about your social connections and interactions, including: 

• Connections with other users (friends, followers, following) 

• Messages and communications you send through our messaging features 

• User-generated content you create or share (posts, comments, likes, reactions) 

• Groups or communities you join 

• Activity and engagement data (time spent, features used) 

 

2.3 Location Data 

We may collect location information when you use our Service, including: 

• Precise location data (GPS coordinates) if you enable location services 

• Approximate location derived from IP address 

• Location information in content you create or share 

You can control location data collection through your device settings. Please note that disabling location services may limit certain features of the Service. 

 

2.4 Automatically Collected Information 

When you access the Service, we automatically collect certain information, including: 

• Device information (model, operating system, unique device identifiers) 

• Log data (IP address, browser type, access times, pages viewed) 

• Usage data (features accessed, actions taken, time and frequency of use) 

• Cookies and similar tracking technologies 

 

2.5 Third-Party Integrations 

If you choose to connect third-party services or applications to your 24six9 account, we may collect information from those services as permitted by their terms and your privacy settings. This may include: 

• Profile information from connected social media accounts 

• Contact lists (with your permission) 

• Information shared through third-party integrations you authorize 

 

3. HOW WE USE YOUR INFORMATION 

We use the information we collect for various purposes, including: 

• Providing and maintaining the Service 

• Creating and managing your account 

• Facilitating connections between users 

• Enabling messaging and communication features 

• Personalizing your experience and content recommendations 

• Analyzing usage patterns to improve the Service 

• Sending administrative information, updates, and security alerts 

• Responding to your comments, questions, and customer service requests 

• Detecting, preventing, and addressing technical issues, fraud, or security concerns 

• Enforcing our Terms and Conditions 

• Complying with legal obligations 

• Location-based features (when you enable location services) 

 

4. HOW WE SHARE YOUR INFORMATION 

We may share your information in the following circumstances: 

 

4.1 With Other Users 

Information you choose to share through the Service (posts, comments, profile information) may be visible to other users according to your privacy settings. 

 

4.2 Service Providers 

We may share your information with third-party service providers who perform services on our behalf, such as: 

• Cloud storage and hosting providers 

• Analytics providers 

• Customer support services 

• Communication platforms 

 

4.3 Business Transfers 

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. 

 

4.4 Legal Requirements 

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., court orders, government agencies). 

 

4.5 Protection of Rights 

We may disclose your information when we believe it is necessary to: 

• Protect our rights, property, or safety 

• Protect the rights, property, or safety of our users or others 

• Detect, prevent, or address fraud, security, or technical issues 

• Enforce our Terms and Conditions 

 

4.6 With Your Consent 

We may share your information for any other purpose with your consent. 

 

5. DATA SECURITY 

We implement appropriate technical and organizational security measures designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include: 

• Encryption of data in transit and at rest 

• Regular security assessments 

• Access controls and authentication mechanisms 

• Employee training on data protection 

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security. 

 

6. DATA RETENTION 

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider: 

• The nature and sensitivity of the information 

• The purposes for which we process the information 

• Legal and regulatory obligations 

• Legitimate business needs 

When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal purposes. 

 

7. YOUR RIGHTS AND CHOICES 

Depending on your location, you may have certain rights regarding your personal information: 

• Access: Request access to the personal information we hold about you 

• Correction: Request correction of inaccurate or incomplete information 

• Deletion: Request deletion of your personal information 

• Portability: Request a copy of your information in a portable format 

• Objection: Object to certain processing of your information 

• Restriction: Request restriction of processing in certain circumstances 

• Withdraw Consent: Withdraw consent where processing is based on consent 

To exercise these rights, please contact us at [email protected]. We will respond to your request within a reasonable timeframe and in accordance with applicable law. 

 

7.1 Account Settings 

You can update your account information and privacy settings at any time through the Service. 

 

7.2 Communications Preferences 

You can opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by adjusting your notification settings. 

 

7.3 Location Services 

You can disable location services through your device settings, though this may limit certain features. 

 

7.4 Cookies 

Most web browsers are set to accept cookies by default. You can configure your browser to refuse cookies or alert you when cookies are being sent. 

 

8. CHILDREN’S PRIVACY 

Our Service is not intended for children under 13 years of age (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected], and we will delete such information from our systems. 

 

9. INTERNATIONAL DATA TRANSFERS 

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. We take appropriate measures to ensure that your personal information remains protected in accordance with this Privacy Policy when transferred internationally. 

10. THIRD-PARTY LINKS AND SERVICES 

The Service may contain links to third-party websites, applications, or services that are not owned or controlled by us. This Privacy Policy does not apply to third-party services. We encourage you to review the privacy policies of any third-party services before providing them with your information. 

 

11. CHANGES TO THIS PRIVACY POLICY 

We may update this Privacy Policy from time to time. When we make changes, we will: 

• Update the “Effective Date” at the top of this Privacy Policy 

• Notify you through the Service or by email (for material changes) 

• Provide you with the opportunity to review the revised Privacy Policy 

Your continued use of the Service after any changes indicates your acceptance of the updated Privacy Policy. 

 

12. CONTACT US 

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: 

 

24six9 

Email: [email protected]  

Address: Office 409, Dome Tower, Cluster N, JLT, Dubai, UAE. 

 

We will make reasonable efforts to respond to your inquiry within 30 days. 

 

13. ADDITIONAL REGIONAL PROVISIONS 

 

13.1 European Economic Area (EEA) and United Kingdom 

If you are located in the EEA or UK, you have additional rights under the General Data Protection Regulation (GDPR), including: 

• The right to lodge a complaint with a supervisory authority 

• The right to data portability 

• The right to object to automated decision-making 

Our lawful bases for processing your information include: consent, contract performance, legal obligations, and legitimate interests. 

 

13.2 California Residents 

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including: 

• The right to know what personal information is collected, used, and shared 

• The right to delete personal information 

• The right to opt-out of the sale of personal information (we do not sell your personal information) 

• The right to non-discrimination for exercising your rights 

 

13.3 Other Jurisdictions 

We comply with applicable data protection laws in all jurisdictions where we operate. If you have questions about your rights under local law, please contact us. 

 

Policy Updates

We may update this policy, with notice via the App. Continued use signifies acceptance.

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Contact Us

For privacy inquiries, email [email protected] or visit www.24six9.com/privacy.

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Last Updated: May 7, 2026  ·  Effective Date: May 7, 2026  ·  Version: 1.0